Contact Us
Need help? We're here to assist you.
Need help? We're here to assist you.
Support Channels
Best for: Account issues, billing questions, technical support, feature requests.
Typical response time: Within 24 hours on business days.
Telegram
[@quantapayofficial](https://t.me/quantapayofficial)
Best for: Quick questions, real-time troubleshooting, community discussions.
WordPress Plugin Support
[wordpress.org/support/plugin/quantapay-payment](https://wordpress.org/support/plugin/quantapay-payment/)
Best for: Bug reports, feature requests, WordPress plugin issues.
Before Contacting Support
To help us resolve your issue faster, please include:
- Your merchant email (the email you registered with)
- Transaction ID (if payment-related)
- Screenshot or error message (if applicable)
- Steps to reproduce (for technical issues)
- Plugin version (for WordPress issues)
Custom Development
Need a tailored solution? We offer custom integration and development services. See Custom Development for details.